Lumaneta.
$10/moSubscribe
Emily, the Lumaneta tech helper
Emily replies in minutes

Plain-English tech help by email

Tech trouble?Send it to Emily.

Forward the suspicious email, send a picture of the error, call Emily, or just say what is wrong. Emily reads or listens carefully and gets you unstuck.

Subscribe · $10 / monthSee a demoCall Emily

No new apps. In your email. Cancel anytime.

Prefer to talk? (731) 244-8848

Watch · 60 seconds

How Lumaneta works.

How it works

Three steps. No new app.

i

Email or call Emily.

Forward a suspicious message, send a photo of an error, call the number, or explain the problem in your own words.

ii

She figures it out.

A real person reads it carefully and replies like a capable friend, with no jargon and no scripts.

iii

You feel less stuck.

Clear steps, in order. If anything is confusing, reply and Emily keeps going with you.

Now by phone

When typing is annoying, call Emily.

Use the same Lumaneta membership when it is easier to talk through the printer, TV, Wi-Fi, or suspicious message out loud.

Emily Lumaneta(731) 244-8848

Save Emily in your contacts so the number is easy to recognize next time.

Call EmilyAdd contact

Everything you get for $10

More than just answers.

Unlimited questions

Ask as much as you want.

Send one question a year or one a day. Same price, same patient reply.

to: emily@lumaneta.com

Is this Costco email real?Hi Emily, I got this this morning and it looks off.

Sunday tips

Emily's tips & tricks newsletter.

One short weekly email: a scam to watch for, a setting worth turning on, or a feature you can safely ignore.

Emily at Lumaneta · Sunday

That delivery-fee text is a scam.Do not click, do not reply, and do not worry.Read the newsletter

Printable guides

Quick-Fix PDFs you can keep.

Large-type guides for common problems like printer offline, router reset, and spotting scam texts.

LumanetaQuick-Fix · 04
When your Wi-Fi printer says offline.
  1. Turn the printer off and wait ten seconds.
  2. Check that the printer and computer use the same Wi-Fi.
  3. Clear the print queue and try one test page.
Printable
Browse guide previews

Your stuff remembered

She remembers your devices.

Tell Emily once about your phone, router, printer, or TV. Next time, she already knows what you use.

iPhone 13 · trackedHP Envy printer · trackedLiving room TV · tracked

Printable Quick Fix guides

Keep the small fixes where you can find them.

Preview every guide before you subscribe. Members enter the email from checkout and Emily sends the full printable PDF set.

Suspicious emailsPrinter offlineTV no signalWi-Fi trouble

Already subscribed?

Use the email from checkout. No password needed.

Browse the previews

Try it · no sign-up

Type something. See what you would get back.

This is a sample. Real member questions get a fully personalized answer.

Press Enter to send

Real reviews

People come back because Emily makes it feel possible.

The point is not just fixing the printer or spotting the scam. It is feeling less alone with the confusing thing on the screen.

Emily answered me in plain English and helped me fix the problem in less than ten minutes. I didn't have to call my son or wait on hold.

Deborah C.

What I appreciate most is that nobody makes me feel silly for asking. The answers are patient, clear, and easy to follow.

Patty D.

I like that Lumaneta helps me do things myself. I don't have to wait for my kids to be free.

Kimberly M.

Lumaneta helped me connect my printer, update my phone, and find photos I thought I had lost.

Bruce M.

MinutesEmily replies quickly, or members can call when talking is easier.
Zero passwordsNo password sharing, no remote-control sessions, no new app to learn.
Cancel anytimeOne $10/month plan, bank-grade Stripe checkout, and no long contract.

One plan

Ten dollars a month. That is it.

$10/ month

Everything. No tiers. Cancel anytime.

  • Unlimited questions by email.
  • Voice calls with Emily when typing is not easier.
  • Emily's weekly tips & tricks newsletter.
  • Printable Quick-Fix guides for common problems.
  • Your devices and accounts remembered.
  • Fast replies, often in minutes.
Subscribe · $10 / month

Not ready? Email info@lumaneta.com to request a free trial.

Bank-grade payment security through Stripe. We never see your card.

Emily smiling at a kitchen table

More about Emily

Getting you the help you need

I started Lumaneta because people I love kept getting bounced around by call centers and treated like they were the problem.

You are not the problem. Modern tech is genuinely confusing. My job is to slow down and explain it like I would for my own mom.

Emily Founder, Lumaneta

Questions

The honest answers.

No. Everything happens over regular email. Emily will never ask for your password or remote access to your computer.