Quick Fix Guide 09
Virus pop-up
Start here
A pop-up says you have a virus and gives a phone number.
Take a breath. The pop-up is usually the trick. The phone number is the part to avoid.
Likely cause
A website opened a scary full-screen warning to make you call or install something.
First things to try.
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01
Do not call the number on the screen.
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02
Do not click Allow, Download, Scan, or Clean.
Members get the full printable guide.
The PDF includes the rest of the steps, what not to do, when to send it over, and exactly what to send Emily.